FAQ

Orders are usually processed and shipped the next business day. Orders placed on weekends or holidays ship the following business day.

Yes. We offer free U.S. shipping on orders of $50 or more after discounts and before tax.

We currently offer:

Free Shipping on $50+ orders via USPS Ground Advantage
$5.99 flat-rate shipping for U.S. orders under $50
$10.50 USPS Priority Mail upgrade for faster delivery

Typical transit times are:

USPS Ground Advantage: about 4–6 business days
USPS Priority Mail: about 2–3 business days
Transit times begin after dispatch and may be affected by carrier delays. Check Our Shipping Policy page for detail.

Yes. Once your order ships, we’ll email your tracking number. Please allow up to 24 hours for tracking to update.

Sometimes carriers mark packages as delivered early. Please check around your home, mailbox, neighbors, or local post office, and allow 24 hours. If it’s still missing, contact us within 48 hours.

We accept returns on most unused, unopened items in original packaging within 14 days of delivery. View full return policy.

Please contact us with your order number to request return instructions and the return address. We recommend using a trackable shipping service for your return.

Returns are processed within 2–3 business days after arrival. Refunds may take an additional 3–5 business days to appear in your account.

Customers are responsible for return shipping unless the item is damaged or incorrect.

Shipping fees are non-refundable. If a return drops your order below the free shipping threshold, the original shipping cost may be deducted.

If your order hasn’t shipped yet, we can update your address. Please contact us as soon as possible.

Please contact us within 48 hours with your order number and photos, and we’ll resolve the issue quickly.